Contact Support


Contact Information

Toll Free: 888-392-9731
Local: 262-334-1514

OTech Group LLC
N173 W21294 Northwest Passage Way
Jackson, WI 53037

Support FAQ’s

Open a Support Ticket

To ensure HIPAA compliance, we now require tickets to be created and viewed through our ticket portal.

Support Ticket Portal

For anyone who has submitted a ticket previously, simply click the button above and then click “Forgot my Password” to reset your access.

For anyone who has not submitted a ticket before, or does not get the verification email to reset their password, contact a member of your team that does have access and have them submit a ticket for OTech staff to create an account. Please provide first/last name, email and company name.

To learn more, watch this one-minute video.