Testimonials


 

Hear What Our Clients Are Saying

“Patients are extremely happy and eager to check themselves in and avoid waiting in line for a person to help them. It has greatly helped taking workload off the clerks and given them more time to concentrate on other tasks that improve our work flow.“

Front Desk Manager, Women’s Health Advantage

WomensHealth

“Staff immediately recognized how uSign makes our life easier. We caught on so quickly, and so did the patients. It is efficient and paperless, so we are buying less paper now and reducing staff tasks of scanning and saving… over the months this adds up to real money! “

CEOPotomac Physician Associates

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“Within four months of implementation, we were able to eliminate an FTE at the front desk!”

– Front Desk Manager, Family Medicine of South Bend

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“Our kiosks paid for themselves in just a few months by reducing staff time and increasing patient satisfaction. OTech has a wonderful product and exceptional support!”

CIO, American Health Network

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“The kiosk allows our staff to dedicate more time to the patients who have questions and deserve personal attention.”

Lead TrainerProliance Surgeons

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“We have been very happy with the patient acceptance of the OTech kiosk and the improved efficiency for our staff. Approximately 66% of our appointments check-in using the kiosk. We have seen that the percentage of patients that pay their copay and/or past due balances is HIGHER when they check-in at the kiosk instead of our front desk staff. Many of the patients that were not enrolled for NextGen Patient Portal are doing so at the kiosk. Because of these results, we are implementing 35 additional kiosks and will make this a standard in all offices.”

CEO, Medical Clinic of North Texas, USMD Affiliate

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“Before the kiosk, there were times when we had long check-in lines that held up our nurses and doctors, causing schedules to run behind. Within 3 months, the kiosk was checking in 80% of our patients. This time savings allowed the front desk staff to spend quality time with patients at check-out. What a great investment, well worth the money spent.”

Practice Administrator, Women’s Health Center of Lebanon

Lebanon

“It only takes 60.7 seconds to check-in at our kiosk system. It’s longer than that with a registration clerk! It’s more efficient for the student as well as the staff.” 

– Source, Iowa State University

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“OTech is an outstanding company. The support is amazing. The product is reliable and writes into our database with no issues. OTech deserves a High 5!”

EHR Systems Administrator, CommuniCare Health Centers

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“No added responsibly for a staff member to manage and hand-out hardware!”

Operations Manager, Doctors May Grant

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“The setup is plug and play. After the order is placed the service is always there for us…a simple phone call or a quick e‐mail is all it takes.”

Director of ITCapital Area Pediatrics

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“Patients love the kiosk. We heard from some other practices with a large geriatric population that they are hesitant to get a kiosk. We think this is the ideal population to use a kiosk. They rarely change address, their insurance stays the same and they pay their bills on time. For them, checking in is quick and simple!

When we got the kiosk, we had three providers and one receptionist. Now we have seven providers and still only one receptionist because the kiosk can handle that large patient volume increase. There is never a backup at the front window because most patients check‐in with the kiosk. It is efficient, user friendly and fits well into the flow of our office.”

Administrator, Charleston Internal Medicine

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